Expected delivery time is between 10-14 days, although in busy periods it could be upto 28 days.
During this time your pen will be assembled, configured and thoroughly tested. Once your pen has passed quality control it will be carefully packed in its presentation box before being despatched through Royal Mail.
As soon as your order is fulfilled you will be sent an email containing the tracking number.
For delivery to UK addresses we use Royal Mail Special Delivery, which guarantees delivery before 1pm the following day after despatch. You will need to sign for your parcel on receipt.
For delivery to overseas addresses we use Royal Mail’s International Tracked & Signed service. Once the parcel arrives in your country, your local postal service takes over responsibility for delivery, although you can still use Royal Mail’s ‘Track and Trace’ system. You will need to sign for your parcel on receipt.
In some countries, you can use the Royal Mail tracking number we provide on your local postal service website. For example you can use Royal Mail Tracking numbers on the USPS website to track your parcel in the USA. In other countries you will need to check with your local postal service to see if they can track international parcels in this way.
If you have any doubts or reservations about the security of your national parcel delivery service, you can always ask for your pen to be delivered by one of the internationally recognised courier companies (Fedex, UPS etc). Just make a note when you order and we will be in touch regarding any additional charges for international courier delivery.